Before using the application, you must create a sip account to log in.
You can read the instructions on creating a sip account by following this link.
After you have created an employee, added a sip account for them and enabled a workplace for the account in the application, you can proceed to the next step — installing the Ringostat Smart Phone.
The application can be installed and configured for Windows (Windows 10 and later) and MacOs (Mac OS 10.14.6 (MacOS Mojave) and later) operating systems.
Step 1
Download the applicationfile from the link.
Step 2: Installing the application
Run the downloaded .exe (for Windows) or .dmg (for Mac OC) file, which will automatically appear in the Downloads section of your PC:
After opening the file, accept the terms of the program.
Check the item "Create a desktop shortcut" (to add a shortcut to the desktop) and "Start application when user logs in"
After that — click Next:
Complete the registration of the application: click “Install” and then “Finish”:
Step 3: Authorization in the application
Before authorisation, make sure that your SIP account is no longer active anywhere (for example, in another softphone) or use a new one. You can’t register the same account in two applications/devices at the same time.
1. Click on the program shortcut on the desktop:
2. Log in.
In the "Username" field, enter the employee's SIP account, login or email from the personal account in the Ringostat system.
In the "Password" field, enter either the SIP password of the employee's account or the password from the personal account in the Ringostat system — depending on what data was entered in the upper field.
Click the "Login" button.
At the window, after successful entry of authorisation data, select your SIP account and press “Continue”:
Done!
After successful registration, your status in the Ringostat Smart Phone application will be "Online":
Step 4: Configure the application
1. Left-click on the icon in the upper left corner of the program and go to the "Settings" page.
2. Customise the application according to your preferences:
Application settings section
а. Customise the application window.
Check or uncheck the checkbox depending on your needs:
b. Interface language:
"Messages and sounds" section
а. Ringtone settings
In this section, you can adjust the volume of the call and, if desired, upload your own ringtone in .mp3 format.
b. Message settings
Check or uncheck the checkbox depending on whether you want to receive push notifications about new messages from the messenger.
"Insider Settings" section
Specify the period to display user history in days and the number of displayed user sessions per period (1, 3, 7, 14, 28, 60).
Also mark checkboxes to select information that will be displayed in Ringostat insider.
"Call History Settings" section
Specify the period in days (1, 3, 7, 14, 28, 60) and the maximum amount of calls for the specified period, which will be displayed in the "Call history" section of the program:
"Telephony settings" section
Call control
By default, the "Reject incoming calls during an active conversation" checkbox is enabled. Uncheck if you want to receive a parallel incoming call during an active conversation.
2. Connection settings
The default STUN-server addresses are stun.l.google.com:19302 and stun.ringostat.com:3479. To use your custom STUN server with max priority, enter its address in the field. By default — it is not necessary to specify.
