Sometimes, when installing the Ringostat Smart Phone program, system errors may occur. The errors are related to the fact that the Ringostat Smart Phone program was created and tested on the latest versions of operating systems. For earlier versions, additional libraries may be required.

We have prepared a list of recommendations for different errors.

1. System errors during installation

For all the listed errors, you should install Microsoft Visual C++ (link to the official website) and only then install our program.

If the system shows an error during the installation of Microsoft Visual:

You can try selecting an earlier version package here.

2. "The procedure entry point MFPutWorkItem2 could not be located in the dynamic link library DLL MFPlat.dll"

The solution is to install media codecs:

3. "Exception: Invalid credential data" error

4. Program error during login to Ringostat Smart Phone: Time synchronization error

To solve the problem, you need to synchronize the time on your computer.

If you have Windows:

1. Press the “Start” button

2. Go to the “Settings” tab

3. Go to the “Time & Language” section

4. In the “Date & Time” section, click the “Sync now” button

If you have MacOS:

1. Press the “Apple” menu - then go to the “System Settings” section

2. In the opened window, go to the “General” tab - and select the “Data & Time” section

3. Enable the functions “Set time and date automatically” and “Set time zone automatically using your current location”