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Webhooks. Other events
Katerina Tverdochleb avatar
Written by Katerina Tverdochleb
Updated over 2 months ago

Webhooks 2.0 function allows you to submit not only calls to your external systems, but it can also help send some additional information about the call to have more details to work with.

Form submit event

You can transfer data to external systems upon Forms submit event to have more details about the visitor when they fill out forms on your website.

This event can be created only if you have an integration with forms activated.

Here, in this file, you can find all the parameters that can be sent by the Form submit event.

NB! The parameter name should be written in Latin without spaces, otherwise, the data will not be submitted correctly. If you need to submit a parameter name in Cyrillic and/or with spaces, you should provide it in curly brackets. For example: {{parameter name}}

Starting/Finishing dialog in the messenger

The event allows you to transfer customer data from messengers to external systems when the dialog is opened/closed to receive data about new messages/completed dialogs.

This event will work if you have activated the integration with Viber, Telegram, and Facebook Messenger in your project, and use our Ringostat SmartPhone.

You can check more details about using our Ringostat Smartphone with messengers here.

Here, in this file, you can find all the parameters that can be sent by the Starting/Finishing dialog in the messenger events.

Deal created or its stage updated event

When you receive a webhook from Hubspot or PipeDrive that a deal has been created or its status has been updated, a request is sent to your server. This event submits details to external systems and allows you to receive more data about your business and have end-to-end analytics in an external system.

NB! This event is available only if you have activated the integration with Hubspot or PipeDrive

All the parameters that are available in your CRM can be submitted.

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