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Configure the goals for the calls from Ringostat
Setting up Google Analytics 4 goals — All categories of the call
Setting up Google Analytics 4 goals — All categories of the call
Eugene Zastup avatar
Written by Eugene Zastup
Updated over a week ago

Let's activate the goal for all categories of the calls.

  1. Go to the "Admin" section.

  2. Open the "Events" menu and activate the conversion for the Ringostat_calls event.

This goal includes all call categories: proper, missed, answered, repeated, failed, etc.

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Note: After activating the integration with Google Analytics 4 in your Ringostat account, Ringostat_calls/Ringostat_calls_static events appear in your Google Analytics 4 account within 24 hours.

Sometimes, those events do not appear in the “Events” menu in Google Analytics 4. However, they are still activated and reflected in reports, this can be checked in “Reports” section:

You can also use them to create goals for specific categories of calls, according to our instructions:

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