Integrica — is a CRM system for businesses in the beauty industry, aimed at improving service and optimizing work processes.
Integration capabilities with Integrica — creating a Client card from a pop-up window in the CRM during a call.
Integration setup
To set up the integration, you need to contact Integrica technical support to activate the telephony module and obtain a unique API_KEY for your portal in the CRM.
For the integration to work on the Ringostat side (after receiving the API_KEY), you need to create Webhooks, settings in the "Integrations" — "Webhooks 2.0" section.
Example of Webhooks settings here.
Integration logic
When receiving a call from a new Client whose number is not in the CRM — a pop-up window will be displayed with the ability to see the caller's number and create a Client card.
Example of a pop-up window:
After clicking on "Add Client," a Client card window will open with the phone number automatically filled in and the ability to manually fill in the rest of the data during the conversation, such as: Full name, client category, source of attraction, social networks and more.
When receiving a call from a Client whose number is in the CRM — a pop-up window will be displayed with the ability to see the client's full name and go to their card.
Example of a pop-up window:
Example of a Client card:
