This is a specialist who:
Trains you on how to use your Ringostat personal account,
Helps you test and implement new Ringostat tools,
Provides consultations for non-standard analytics and telephony tasks,
Monitors the functioning of your project and personally informs you in case any issues are detected.
With your assigned manager, you can agree on the most convenient communication channel for you — Messenger, phone, email, or meetings via Zoom or Google Meet.
Having such a specialist constantly overseeing your project is undoubtedly a great advantage.
Your assigned Customer Success Manager is your person within our company — someone you can discuss your strategic plans, ideas, or challenges with.
Therefore, if you need this level of support to solve complex tasks, your monthly payment should be at least $100.
However, even if your plan is lower and does not include a dedicated Customer Success Manager, you can still:
fully use all Ringostat tools,
contact our support chat,
and access our blog and knowledge base for assistance.