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All CollectionsStatisticsConfigure the goals for the calls from Ringostat
Setting up Google Analytics 4 goals — Answered calls
Setting up Google Analytics 4 goals — Answered calls
Eugene Zastup avatar
Written by Eugene Zastup
Updated over a week ago

Let's set up the audience. Go to the "Configure" => "Audiences" section. And click "New audience".

Then click "Create a custom audience".

Enter a name for the new audience (for example, "Answered_Calls"). After that, set up the conditions:

1. Click "Events" and select Ringostat_calls.

2. Add the "call_status" parameter.

3. For conditions, select "matches regex" and set the value: (PROPER|REPEATED|ANSWERED)

4. Don't forget to specify "Audience Trigger" without spaces. For example, "Answered_Calls".

Save the audience.

The last step is to set up conversion for this audience. Go to "Configure" => "Conversions". And click "New conversion event".

Give the conversion name the same as the audience trigger — "Answered_Calls" and save.

Conversion events are automatically enabled.

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